Monkey Refugee Relocation Guide
why?when?what about my email?

WHY?

  After almost nine and a half years, I am closing down monkey. I have enjoyed being useful to people during this time. Monkey was able to fill a niche especially -- providing dialup, text based access to email at a time when ISP's were moving away from shell accounts and towards graphical-only, PPP/SLIP dialins. However, many friends of mine (dear users) still had 286's or 386's or older macintoshes, none of which came with ppp at the operating system level.

  I also have seen the technical expertise and level of service from ISP's in general go downhill rapidly (click for my story). That and other things have made it somewhat stressful.

  Don't get me wrong, I have enjoyed providing what I hope has been a useful service. However, I don't have the time to provide what I consider a reasonable level of service for you, my valued Users. Please read the history of monkey for further details.

WHEN?

  When does this happen? as of this writing (May 11, 2000) I don't really know. I wish I had all the answers before coming to you, but I don't. I've chosen to make you all aware of what is going on first so that you have the most time available to look for alternative things. I want to provide a good amount of time for people to get email addresses changed over, and so on. So I want to provide aliasing for a period of time. Please tell me as soon as you no longer need the alias on monkey. I will announce how long aliasing will be available for.

WHAT ABOUT MY EMAIL?
  I recommend that you look for another account, and/or use that of your ISP. Remember to let me know problems@monkey.sbay.org as soon as you have another address so I can begin to forward mails there Once you have another account, please let me know by mailing <problems@monkey.sbay.org> and I will begin directing mail there. I don't know how long I will provide alias service. I haven't decidedx what will replace monkey. I will let you know as soon as I know this. It has been my pleasure to provide this service. Those of you who think you have substantial mailboxes/inboxes on monkey, and of course files, please contact me about copying those files off.
Jeff Taylor from ITSG offers email, web hosting, dns, and other services. E-Mail info@itsg.net and tell them you're a monkey refugee.

Free E-Mail Alternatives :

  • myownemail.com, ... - Good space for E-Mail + 50mb of space.
  • hotmail.com - Popular web-based free E-Mail service.
  • iname.com, ... - "Free Private, Personalized, Permanent E-Mail Accounts".
  • my.yahoo.com - Free yahoo.com E-Mail, news, and more.
  • www.mailjol.com - Free email access in several Indian languages
  • mail.com, ... - "The Internet messaging specialists"
  • bigfoot.com - Hmm, their server wasn't accepting connections when I tried it. Supposed to have good spam blocking services.
  • netscape.com - Part of Netscape's NetCenter.

  • pobox.com - Not free, but 30 day trial is available
    ("..." means there are multiple choices available about what the @domain is.)

    Once again I want to thank all of you for your support and patronage throughout the years. -- Steven R. Loomis


    problems@monkey.sbay.org
        ISP's going downhill? Take my experience.. TLG was great. When Best bought them, things got a little shaky. I still don't think TLG was ever fully merged into Best. I got disconnected a lot more, and every once in a while someone had to drive up to SF "to reboot the TLG authentication server". Ick. Verio has been even worse. Their staff are OK to deal with, I don't think it's their fault personally that it takes 15 minutes to identify me and locate my TWO accounts in their database. April 4th of 2000, someone in their training center cancelled the account that logs into the net.. without even notifying me. But they set it to take effect the next billing cycle. This happened May 1st, late at night. it took all of the next day (May 2nd) to first reach someone without being disconnected by their phone tree, and then to find out what the problem was (their error). However, late at night, they have no authorization to fix the account because Accounting requested it! Well, next morning, Accounting found and fixed the problem. But, the fix didn't take place until hours later. Basically, the employees aren't authorized to serve customers. On a previous incident, there was reluctance to page the person with the root password because it was late at night. Well, that's what 24 hour service is about. And this is after paying $245 a month for four and a half years. I couldn't get through to faster service than the generic hour-long wait on the phone..

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    Last update: May 11, 2000